SHIPPING & PRIVACY POLICYYou are here:  Home »
MSI SHIPPING POLICY

MSI typically ships via UPS anywhere in the continental US. Shipping is included in the sale price for regions within the continental US. Special rates for Alaska and Hawaii apply. Call 800-777-6647 for more information.

MSI RETURNS POLICY

MSI cannot accept returns of opened incontinence product packages. If you wish to return an unopened item, you may choose the carrier of your choice. Ships only unopened packages to:

MSI
10 Poulson Ave
Essington, PA 19029


MSI PRIVACY POLICY

MSI respects your right to have your personal information protected. We will never use, disclose or sell any of the information you enter on our website. MSI complies with HIPAA regulations and policies concerning the disclosure of protected health information. MSI uses encryption to protect your data anytime that it is transmitted.

PLEASE CALL OR MAIL OUR HIPAA AND SECURITY COMPLIANCE OFFICER, IF YOU HAVE ANY SECURITY CONCERNS OR COMPLAINTS.

By Phone – dial 800-777-6647 and ask for extension 237. Please explain that you have a concern and would like to remain anonymous.

By Mail – Address your letter to the following address.

MSI Compliance Officer
PO Box 88
Essington, PA 19029